PUTRAJAYA NOV.11: The Immigration Department of Malaysia (IDM) is seen as the pioneer in the implementation of e-payment and has become the benchmark of digitalization in other government departments via the awards received.
Caretaker Minister of Home Affairs, Datuk Seri Hamzah Zainudin said, IDM has received the Malaysian Cyber Security Award in the category Cyber Security Project of the Year-Biometric Platform for Identity Management in Electronic Automated Gates that has been awarded to the Passport and Safety Division, IDM at the 25th Silver Jubilee Anniversary of Malaysian Cyber Security.
Hamzah said, IDM has also received the Digital Economy Industry Appreciation Award for the category The Best Government Supporting Agency from the Malaysian Digital Economy Corporation (MDEC).
“Malaysia has also succeeded in placing itself on the 12th position in the list of World Powerful Passport based on the list of Henley Passport in 2022 where the Malaysian International Passport is accepted without visa in 179 countries in the world.”
Hamzah said that at the IDM Loyal Service Assembly for November 2022 held at the Auditorium Ministry of Home Affairs on Friday.
The Minister also appreciated the efforts of IDM in implementing the transformation process from a conservative government agency to a technology and ICT based agency.
“In line with the initiative “Digital Transformation the Basis for Excellence” the usage of Information and Communications Technology (ICT) and the latest technology has enabled IDM to implement its operations more efficiently.
“Some of the services used include MyVISA (eVisa) the Malaysian Premium Visa Programme (PVIP), MyOnline Passport, Temporary Visit Work Pass (ePLKS) and several core business of the department,” Hamzah reiterated.
Hamzah also expressed his happiness that IDM has implemented the policy “no wrong door policy” in the renewal of passes and visas that could be processed in any Immigration Office via the additional functions of every office concerned including at several entry points.
“The digital transformation implementation has increased the efficiency and also reduced the IDM operational costs. For example the e-payment that involves cash payment from the users has saved the government annual allocation about RM2.53 million to finance the services used in the safety control to transfer the money to the bank.
“I am also glad that the digitalization has directly reduced the wrong doings affecting the public money worth not less than RM7 million (based on the cases before 2018),” Hamzah said. –Malaysia World News