Malaysia launches Chatbot MAPO for human trafficking victims to get protection from the government


PUTRAJAYA JULY 30: The Malaysian government and Project Liber8, a non-governmental organisation (NGO) had developed a system known as Chatbot MAPO that acts as a medium of interaction between human trafficking victims and MAPO.

Minister of Home Affairs, Datuk Seri Hamzah Zainudin said, the Chatbot MAPO is easy to be accessed, user friendly, practical and can be reached 24/7 to provide swift respond to the user.

“The system is an interactive and multi-language system where the user can choose the language they prefer to communicate. There are six different languages available namely Malay, English, Indonesian, Burmese, Nepali and Bengali,” Zainuddin said in his virtual speech in conjunction with the “World Day Against Trafficking in Persons” celebration here today.

He added, with the launching of this platform, it is hoped that more victims will come forward.

“The ministry ensures that you will not only be rescued but also will be protected,” Hamzah said.

Elaborating on the celebration, Hamzah said, with the theme “Victims’ voices lead the way” puts trafficking victims at the core of the campaign and will highlight the importance of understanding the plight of the victims as well as the survivors.

He said based on statistics, since 2015, 1,854 cases involving 10,463 victims have been recorded in Malaysia with 70 per cent victims are females and children.

“All the victims have been saved and given protection following the existing laws,” Zainuddin said.

The Minister added, to reflect the government’s commitment in combating the activities, the ministry is considering to increase the penalties to the human trafficking offenders including the proposal of life imprisonment.

“The government will proceed with the National Anti-Human Trafficking Action Plan 2021-2025 (NAPTIP 3.0) that has been launched in March 2021.

“I urge all sectors including the government agencies, NGO, CSO, international organisations and the general society to continue being united in giving support, protection and justice to the human trafficking victims,” he reiterated. – Malaysia World News          



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