Civil servants should simplify the procedures to help the people in rural areas –PM Muhyiddin

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KUCHING APRIL 1: The government delivery services should be efficient and people friendly so that messages and assistance could be channelled effectively to the targeted group that have been badly affected in the COVID-19 pandemic.

Prime Minister, Tan Sri Muhyiddin Yassin said, focuses should be given on the efforts to lessen the bureaucracy hurdles while helping the society at all levels especially in the rural areas.

“For example, at the local authority level, if any procedure is found not effective any more, then it should be reviewed and improved. The application process to help the people should be simplified and made easy.

“The same goes to the applications received from entrepreneurs, traders, proprietors and investors. Every application should be considered in the best possible way,” said Muhyiddin at the meeting with civil servants in Sarawak here today (Thursday).

Realising the importance of the public services acting as catalyst or enabler in moving the innovations especially in the digitalisation fields, the government is committed to spur the digital transformation towards Industrial Revolution 4.0.

Muhyiddin added, in relation to that, the Digital Economic Council has been set that aims at determining policies, implementing and monitoring strategy, creating economic initiatives and 4IR in Malaysia.

The Prime Minister also stresses on the establishment of the Cabinet Special Committee on Anti-Corruption (JKKMAR), implementation of the National Anti Corruption Plan (NACP) 2019-2023 and elevating the effectiveness and the public acquisition transparency to avoid leakage in public funds.

“For that reason I urge everybody to accept the challenge to strengthen the working culture integrity while performing your daily duties.

Only by doing that, the service productivity of civil servants could be elevated to achieve the Key Performance Index (KPI) and indirectly building a society that is corruption free and far from being dishonest,” Muhyiddin reiterated.

Muhyiddin hopes all civil servants will benefit from the digital technology in the delivery services at the Ministry, Department and agencies and also take the advantage to increase the skill and new knowledge in the technology fields, information and communication (ICT). –Malaysia World News


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