Selangor, 30th March 2016: Hino Motors Sales Malaysia Sdn Bhd (HMSM) has launched a new HINO 3S (Sales, Service, and Spare parts) Center, called `Soon Heng Motor and Commercial Truck Sdn Bhd (SHMCT), in Shah Alam Selangor. The opening was officiated by Dato’ Chia Kok Keng, Managing Director of SHMCT and Mr. Ken Iwamoto.
The new HINO 3S Center will provide customers in Subang neighbourhood quality services that would satisfy their demands in sales and after-sales support.
The building of this new 3S center costs RM2 million. It is equipped with maintenance bays and an Express Maintenance Bay (EMB) that guarantees a 30 minutes speed service, exclusively for their customers. It has a roomy air-conditioning area and WIFI connectivity to occupy happy customer while waiting for trucks’ servicing. A good customer service is promised as they have few packages such as Pro-Car which provides a door-to-door assistance service and a 24 hours breakdown service. The Centre currently employs 22 professional and well-trained staffs.
“HINO has built a solid reputation through the outstanding QDR, which means, Quality, Durability and Reliability. HINO’s mission is not only to develop a product which is perfect fit for each customer’s business but also to ‘Maximise vehicle Up-Time’ and ‘Minimise vehicle Life-Time Cost’…we are striving to deliver the best support to our customer with necessary trainings and also safety driving techniques,” said Mr. Ken Iwamoto, the Managing Director of HMSM.
It is definitely a huge support from SHMCT for targeted customers from that area that are in need of this kind of services. It also gives a chance to more customers to get to know a good brand name with good services.
The center is strategically located at Lot 7911-KL1, Jalan Pekan Subang, Kampung Baru Subang Seksyen U6, 40150 Shah Alam Selangor, which can be easily seen from the roadway.
HMSM has about 38 3S outlets nationwide and this opening officiates their 39th 3S outlet.